Dear Valued Client,

Due to the recent developments with the Coronavirus outbreak and for the safety of our clients and employees we have closed our physical location.  We will be adopting some changes to our standard operating procedures temporarily. Effective close of day March 23rd our office staff will be working remotely.

Our staff will stay available for claims and customer service questions you may have on your policies during normal business hours of 8:30 am – 5:00 pm Monday- Friday.

One change you will see is the agency will not be open Saturdays until further notice.

We will strive to deliver the same levels of customer service that you have come to expect. We stand ready to service new and existing business. The office phone number 216-524-2007 will remain to be the primary number for the agency for phone calls and text messages. Any faxes can be directed to 216-524-4487. Faxes will be routed seamlessly to the appropriate member to best service your needs. We will maintain access to our emails individually, and the office email info@hrobatinsurance.com will be active.

When you call our office you will hear a new attendant provide a list of numbers to reach your party. The following is the contact list, email addresses and extensions for your information. You can bypass the message by entering in your selection prior to the end of the welcome message.

0 Jessica Make a payment
1 Ann Claims
2 Maida personal A-H
3 Melinda personal I-O
4 Jonathon personal P-Z
5 Melissa business A-M
6 Greg business N-Z
7 Donna Bond/certificate
8 John New business
9 Tim Tim Hrobat

Tim Hrobat – 216-789-1701 timh@hrobatinsurance.com
Brian Ritzenberg – 216-214-7061 or brianr@hrobatinsurance.com
Peter Pappadakes – 440-316-7305 or peterp@hrobatinsurance.com
Jessica Hama   info@hrobatinsurance.com

Ann Gruntkowski  anng@hrobatinsurance.com

Maida Rivera  maidar@hrobatinsurance.com

Melinda Arnold  melindaa@hrobatinsurance.com

Jonathon Hrobat jonathonh@hrobatinsurance.com

Melissa Lambert  melissal@hrobatinsurance.com

Greg Olenick  grego@hrobatinsurance.com

Donna Simon  donnas@hrobatinsurance.com

John Ward  johnw@hrobatinsurane.com

Opportunities do arise during this time of change. During these times you may find you have more time to review your insurance policies.  This review may spark questions on coverages. We stand ready and willing to review and assist with any questions or modifications to any coverages. Carriers are adopting abilities to contact them in the same manner to continue their commitments to you as well.

Some life companies have waived para med exams for life applications. Should you have any these opportunities pop up or any other needs come up we stand ready to review and assist.

Thank you for your business and understanding while we adjust to continue to service you with the best possible care and attention we can provide going forward.

Sincerely,

Tim Hrobat
Vince Hrobat Insurance Agency

WELCOME

Welcome to the Vince Hrobat Insurance Agency. We have been providing businesses and individuals with insurance protection since 1968. Located in Parma, Ohio we service our community as well as Seven Hills, Independence, Brecksville, Broadview Heights and the surrounding communities. We are a service oriented independent agency representing both regional and national insurance carriers. We look forward to fulfilling your auto insurance, home insurance, life insurance, business insurance, and renters insurance needs.

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WHAT OUR CLIENTS SAY

Your coverage is fantastic along with the rates, how thorough you were in explaining everything. and how quick the whole process was.
~ Customer since 2019
We appreciate the personalized service we receive from Vince Hrobat Insurance Company. All of the company’s representatives are always courteous, helpful, and attentive to our company’s needs.
~ Customer since 2014
Personable, trustworthy, presented various options, well educated in insurance and timely.
~ Customer since 2019
Friendly and courteous service. Reliable in providing answers and requested documents in an efficient and timely fashion.
~ Customer since 2003
Mr. Ward was very informative He explained declarations quite well. I am sure things will go well on the future. thank you john deblasi.
~ Customer since 2019
I appreciate how quickly my questions are answered, how friendly the entire staff is and also how easy the website is to maneuver.
~ Susan S., customer since 2017
Hrobat has always been outstanding.
~ Dave N., customer since 2012
Your staff is always, friendly, polite and helpful. Have never had an issue they could not resolve.
~ Customer since 2006

Vince Hrobat

Insurance Agency, Inc.
7252 Broadview Road
Parma, OH 44134

Hours

Monday-Friday: 8:30am – 5:00pm 
Saturday: 9:00am-1:00pm

Toll-free: 1-800-529-2007

Phone: 216-524-2007

Fax: 216-524-4487